Job Summary

Under supervision of the Building Inspection Manager, this position supervises a team of Plumbing Inspectors that conduct routine plumbing inspections.  The supervisor is the main point of contact for customer inquiries and is responsible for the efficient coordination of day-to-day activities assigned to the section.

Duties & Responsibilities

• Supervises, plans organize, assigns work to, and performs duties of staff engaged in the inspection and enforcement of plumbing code regulations and the National Plumbing Code.
• Acts as the main point of contact for internal and external customer inquiries related to plumbing inspections. Investigates and resolves complaints or refers such matters to the appropriate contact and ensures that inquiries are resolved within appropriate timelines.
• Supervises and assists staff in resolving technical inspection requirements which may involve departmental coordination to resolve.
• Interviews, and assists with the selection of staff, and completes performance appraisals.
• Provides training for direct reports and permit system users.
• Monitors the performance and productivity of the Section and makes recommendations, as required, for staffing adjustments and overtime to meet established service levels.
• Investigates suspected unauthorized plumbing and initiates enforcement when necessary.
• Approves the licensing of plumbers and contractors who meet the requirements to operate in the City.
• Assists with the development and changes to plumbing permit program, procedures, communications and code interpretations for use by staff and the public.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

• Grade 12 education.
• Possession of a valid Saskatchewan Journeyman Plumber Certificate, including completion of a recognized apprenticeship program.
• Five year's subsequent related journeyman trade experience, including two years' plumbing inspection and supervisory experience.
• Possession of a valid Saskatchewan Class 5 Driver's Licence and a vehicle suitable for use in the performance of duties.
• Current driver’s abstract from SGI demonstrating a safe driving record. 

Knowledge, Abilities and Skills

• Thorough knowledge of the Plumbing Code Regulations, National Plumbing code all pertinent standards, regulations, policies, procedures and bylaws.
• Demonstrated ability to plan, coordinate and supervise the work of assigned staff including the preparation and delivery of performance appraisals, effectively implementing change, and supporting staff working together collaboratively.
• Demonstrated ability to exercise considerable judgement in the issuance of orders and prosecution.
• Demonstrated ability to communicate effectively, orally and in writing to various individuals and groups, including owners, contractors and designers. 
• Demonstrated ability to work with minimal supervision and maintain a high level of confidentiality.
• Demonstrated ability to lead and support staff in resolving complex issues with internal and external customers while meeting or exceeding service standards when interacting with customers.
• Ability to interpret, and to make decisions in accordance with, established policies and procedures.
• Ability to understand and navigate construction drawings and utilize drafting, permit processing, and Enterprise Resource Planning (ERP) workflow management and drafting software).
• High level of skill in word processing, spreadsheet, workflow software and ability to quickly learn new software in alignment with advancements in industry software as well as ERP advancements.
   

Requires Security Check

Additional Requirements

Overtime is required.