Job Summary

Under supervision of the Planning Supervisor, this position performs a wide range of functions related to the efficient delivery of transit services.

Duties & Responsibilities

• Assists with planning, designing and costing of efficient daily routes, special events, and locating stops and shelters, to meet customer and community needs.
• Assists with determining routes to regulate day-to-day schedules and special services in response to planned and emergency detours, traffic and road conditions, passenger volumes, accidents, mechanical breakdowns, etc.
• Collects, records and prepares passenger and other operations statistics required to evaluate system performance.
• Assists with reports and studies pertaining to route design, schedule reliability, passenger volumes and locations of bus stops, shelters and benches.
• Responds to enquiries regarding schedules, routes, bus stops and shelters.
• Attends meetings, as required, to plan and provide community, school, and special services and events.
• Assists with the preparation of reports and recommendations.
• Assists with the development and maintenance of the transit map and database for the geographic information system.
• Prepares billing for charter services.
• Prepares detailed maps, schedules and other public information required for the operation of routes and special services.
• Performs other related duties as assigned.

Qualifications

• Grade 12 education, preferably supplemented with post-secondary courses in statistical analysis.
• Possession of, or the ability to obtain within six months after date of hire, CUTA Schedules Planning certification.
• Five years’ progressively responsible experience in transit operations.
• Ability to design efficient and effective routes and schedules manually. Ability to use Windows-based, run-cutting software would be an asset.
• Ability to organize tasks and work with minimal supervision.
• Ability to perform statistical analysis of data.
• Ability to establish and maintain effective working relationships with other employees, civic departments and outside agencies.
• Ability to communicate effectively orally and in writing.
• Ability to deal courteously and tactfully with the public.
• Demonstrated skill in the operation of a computer with word-processing, spreadsheet and database software in a Windows environment. Skill in the operation of AutoCAD in a Windows environment would be an asset.