Job Summary

Under supervision of the Information Management/Technology Coordinator, this position develops, enhances, maintains and supports centralized and departmental computing systems.

Duties & Responsibilities

• Prepares proposals and recommendations for management action.
• Supports and implements network based systems within the Corporation. 
• Install, upgrade and maintain network equipment and network support tools.
• Prepares and modifies system and operating documentation, network diagrams and knowledge articles according to corporate standards.
• Responds to, and resolves, system and production failures, as required.
• Performs project roles as assigned.
• Maintains current knowledge of IT trends, procedures and standards.
• Provides training, advice and guidance to staff, as required.
• Assists with the development of Corporate IT policies, procedures and standards.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements:

• Degree in computer science plus four years' progressively responsible experience in Information Technology OR successful completion of a recognized, two-year, post-secondary computer technology course plus six years' progressively responsible experience in network Technology.
• Possession of a CCNA certification is required.
• Possession of a valid Saskatchewan Class 5 Driver's Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.

Knowledge, Abilities & Skills

• Skill using network support and maintenance tools.
• Skill in supporting Cisco network equipment including switches and routers.
• Considerable knowledge and skill in the network technologies, protocols and architecture.
• Knowledge and skill using project management tools and techniques, and the ability to participate in all project roles.
• Demonstrated ability to establish and maintain effective working relationships.
• Demonstrated ability to communicate effectively, orally and in writing, including preparing and conducting presentations.
• Demonstrated customer services skills, including the ability to deal effectively and tactfully with internal and external stakeholders.
• Demonstrated skill in the use and support of Cisco management tools.
• Demonstrated skill in critical thinking and problem-solving.

Requires Security Check

Additional Requirements

Call-back, shift work and overtime may be required.

Stand-by is mandatory for designated employees when required. The employee must report to work immediately and be fit for duty.