Job Summary

Under supervision of the Information Technology Coordinator, this position implements and supports the Corporate wide area network; ensures optimum functionality of available and planned network resources in the implementation of applications, databases, networks, printing and operating systems.

Duties & Responsibilities

• Coordinates and implements various network components, such as bridges, routers, switches and wiring.
• Preforms technical reviews of corporate network infrastructure and makes recommendations for development of technical roadmaps.
• Consults with departments to determine network requirements and presents recommendations to address these needs.
• Monitors and evaluates resource use and performance, makes operational management recommendations to optimize infrastructure efficiencies.
• Maintains current knowledge of technological advancements as they pertain to Departmental and Corporate requirements, and future opportunities.
• Produces trend analysis reports and maintains network documentation.
• Provides technical guidance, assistance and training, as required.
• Interacts with vendor support staff and other staff to facilitate hardware and software problem resolution.
• Supervises and trains staff as assigned.
• Perform project roles as assigned.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements:

• Degree in computer science, or related discipline plus six years’ experience with computer networks, including three years in multi-protocol and multi-media networks and one year in planning and rollout OR completion of a recognized two-year computer systems technology program plus eight years’ experience in computer networks, including five years in multi-protocol and multi-media networks and two years in planning and rollout.
• Certification from networking vendor, e.g. Cisco, 3Com, IBM etc.

Knowledge, Abilities & Skills

• Thorough knowledge of the operational characteristics and technical architectures of network protocols.
• Thorough knowledge of technical support requirements and project management.
• Considerable and specific knowledge in the following areas:
  • TCP\IP, DNS, DDNS, WINS, SNMP, Active Directory and NetBios;
  • ATM, Token Ring, 10BaseT, Ethernet and structured wiring systems;
  • OSI network model;
  • Network design and management and client/server architecture and protocols.
• Ability to communicate effectively, orally and in writing.
• Ability to prepare and conduct presentations.
• Ability and interpersonal skill to relate effectively with all levels of the organization and with external contacts.

Requires Security Check

Additional Requirements

Call-back, shift work and overtime may be required.