Job Summary

Under supervision of the Information Management Coordinator, this position develops, enhances, maintains and supports centralized and departmental computing systems.

Duties & Responsibilities

• Supports the Corporate Geographic Information System (GIS) through development of tools, system testing, data conversion, troubleshooting and maintaining the GIS environment.
• Prepares proposals and recommendations for management action.
• Supports and implements computer-based systems within the Corporation. Writes and modifies computer programs using the appropriate development and support tools.
• Prepares test data to verify the accuracy and completeness of new and modified systems, jobs and programs.
• Prepares and modifies system, job, program and operating documentation according to Corporate standards.
• Maintains current working knowledge of major automated systems and general knowledge of others.
• Responds to, and resolves, system and production failures, as required.
• Conducts and supports training seminars, as required.
• Maintains current knowledge of computer operating procedures and standards.
• Provides advice and guidance to less experienced staff.
• Assists with the development of, and adheres to, Corporate Information Services procedures and standards.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

• Degree in computer science or geography plus four years' experience as a Programmer Analyst, including two years’ of current GIS experience OR successful completion of a recognized, two-year, post-secondary computer technology or GIS systems program plus six years' experience as a Programmer Analyst, including three years’ of current GIS experience.
• Experience working with ESRI products preferred.
• Experience with VertiGIS Studio products would be considered an asset.
• Considerable knowledge of current GIS software and concepts, C#, python and javascript would be considered an asset.

Knowledge, Abilities and Skills

• Considerable knowledge of ESRI related software e.g. ArcGIS Enterprise/Online, ArcGIS Pro, Geodatabases. 
• Considerable knowledge of Microsoft related software and relational database, e.g. Windows Server, SQL Server, Office 365.
• Considerable knowledge of client/server, and n-tier development tools and methodologies.
• Considerable knowledge of structured programming and top-down program design.
• Considerable knowledge of the operation and capabilities of computer architectures.
• Knowledge of the principles and applications of data processing documentation.
• Ability to establish and maintain effective working relationships as necessitated by work assignments.
• Ability to plan and prioritize own work schedules to meet deadlines while working with limited supervision.
• Demonstrated skill in application and database development.
• Demonstrated skill in providing Customer Service; dealing effectively and tactfully with a wide variety of customers.
• Skill in critical thinking and problem solving.

Requires Security Check

Additional Requirements

• Shift work and call-backs may be required.
• Stand-by is mandatory for designated employees when required. The employee must report to work immediately and be fit for duty.