Position: Sustainment and Advancement Manager 

Division: Strategy and Transformation 

Department: Fusion Project

Term: 1 Permanent Full Time position(s) available.

Closing Date: 07/08/2022 

Labour Group: ESA 

Posting:  1093 

Job Summary

Under the supervision of the Chief Strategy & Transformation Officer or Delegate the Sustainment & Advancement Manager is responsible for the life cycle management of the ERP solution. The manager will facilitate process improvements and enterprise system knowledge development with the aim to generate tangible business value through sustainable and strong collaboration across the organization. 

Duties & Responsibilities

1.    Develop, manage, monitor and report progress on the project timelines and transitions plans to implement the ERP and drive continuous improvement to maximize return on investment and 
2.    Incorporate the updated strategic plan, performance targets including City Council’s four year priorities and the key initiatives into advancement programs for the ERP system.
3.    Encourage communication and relationship development between all program stakeholders.  
4.    Determine the best approach and methodology for project implementation
5.    Develop, communicate, and integrate service levels and unit costs for the key core services leveraging the ERP tool and collaborative relationships across all departments. 
6.    Update policies, processes, and systems to the advancement of the ERP solution’s use.
7.    Develop and implement an engagement, communication, and training plans for stakeholders.
8.    Leverage the corporate change management strategy in the implementation of ERP system advancement.
9.    Prepare reports and presentations to the Steering Committee, Leadership Team, City Council and Standing Policy Committees of Council, including Governance & Priorities Committee   
10.    Implement revised budget documents for the program by leveraging the SAP tools so that effective decisions can be made about the portfolio of advancement and sustainment project. 
11.    Identify key risks and prepare a risk mitigation plan
12.    Prepare resource plans for the Steering Committee recommending the resources required for the successful sustainment and advancement of the ERP.
13.    Monitors, controls and reports on the program budget and resources.
14.    Manage the project constraints of scope, time, budget, quality, risk and resources.
15.    Performs other related duties as assigned.



Accountability and Commitment
Teamwork and Collaboration
Effective Communication
Embracing Diversity, Equity, and Inclusion
Service Orientation


•    Degree in commerce, finance, computer science or related discipline.
•    Seven to nine years’ progressively responsible experience in municipal government, including experience in budgeting and business planning
•    Possession of the Project Management Certification (PMP) would be considered an asset.
•    Demonstrated ability to lead and manage a project. 
•    Demonstrated ability and willingness to be accountable for personal performance and the performance of staff.
•    Thorough knowledge of information processing hardware and software.
•    Thorough knowledge of the principles of organization, management and administration.
•    Demonstrated ability to work effectively within budget guidelines and meet required deadlines
•    Ability to communicate effectively orally and in writing, including the ability to prepare and conduct presentations.
•    Demonstrated ability to resolve complex issues in a multi-disciplinary environment, including conflict management, and facilitating collaboration amongst stakeholders, 
•    Demonstrated project management skills showing a successful track record of initiating significant organizational process improvements and organizational change.
•    Demonstrated ability to direct and support staff in achieving desired results.
•    Ability to define priorities and to work effectively and harmoniously under pressure while delivering high quality results.
•    Ability to establish and maintain effective working relationships with civic staff and officials, representatives of other agencies, and the public.

Leadership Competencies:

  • Engagement – Mobilizing employees, citizens, and partners. Demonstrated ability to lead, motivate, empower and mobilize individuals and groups to work toward a shared purpose in the best interests of the organization and the City of Saskatoon.  Builds and maintains high level of credibility with staff, partners and/or citizens.
  • Pragmatic Decision Maker – Recognizes priorities and changing approaches.  Shows common sense and intuitive judgment abilities to analyze and synthesize a wide array of subjective and objective information to recommend appropriate short term and long term direction and goals for their department or division
  • Turning Strategy into Action  –  Analyzes and interprets the strategic organizational direction, has a firm understanding of the vision, mission, values and objectives of the workplace, applies these to develop responsibilities, tasks, goals and implement initiatives that align with long term plans and growth.  Reflects on experience, organizational practices and processes in order to determine the correct course of action.
  • Team Building – Understands and applies concepts and techniques to build and support effective work teams. Sets the tone and standards for team behaviors.
  • Business Acumen – ability to grasp and understand the impacts of business decisions on other divisions and process. Maintain and build best practices to enhance the overall transformation of City services. 
  • Innovation Management – Has good judgment about which creative ideas and suggestions will work and how to operationalize them. Is deliberate in encouraging the creative process in others.

Requires Security Check

Acceptable current Criminal Record Check (CRC) upon offer of employment.

Weekly Hours: 40 

Salary Range: $117,900.96 to $138,533.28 CAD per annum (2022 rates)


Diversity, Equity and Inclusion

The City of Saskatoon offers an inclusive workplace that embraces diverse backgrounds. As an equity partner with the Saskatchewan Human Rights Commission (SHRC), the City commits to diversity, equity and inclusion in our workplaces. By having our workforce reflect the community we serve, we support the realization of miyo-pimatisiwin, (me-o-pi-ma-ti-si-win) “the good life”, for all residents. To learn more about Diversity, Equity and Inclusion at the City, please visit Saskatoon.ca/diversity 


The City of Saskatoon strives to provide an accessible and inclusive workplace for all, including throughout the application and selection process through reasonable access and accommodations. Should you require accommodation through any stage of the recruitment process, please email talent.acquisition@saskatoon.ca.