Job Summary

Under supervision of the Director of Community Relationships, this position promotes and ensures the success of the Fire Community Support Program. 

Duties & Responsibilities

• Supervises assigned staff; establishes work assignments, assesses staffing needs, identifies and pursues other resources if necessary.  Plans staff development and assists with performance management.
• Manages, coordinates, and schedules the activities of Fire Community Support employees.
• Coordinates and collaborates with the Risk Reduction Officers to assign and distribute assignments.  
• Assists with the development of scheduling, writing, and implementing procedures.
• Contributes to community safety by providing proactive support in identified areas of the City to provide a familiar, highly visible and accessible uniformed presence.
• Contributes to community safety by accompanying FCS employees on proactive foot patrols in designated areas to engage with individuals and provide support or referrals to appropriate services.
• Contributes to community safety by accompanying FCS employees on scheduled transit rides and patrols in designated areas and transit lines to engage with individuals and provide support or referrals to appropriate services.
• Collaborates with local businesses, residents, and community support organizations in order to promote community safety and well-being.
• Assists community members at risk in accessing relevant support as per Division 4 of Property Maintenance and Nuisance Abatement Bylaw 8175. Contacts appropriate community support agencies when necessary.
• Responds to concerns regarding buildings, structures, and places in an assigned area to identify and ensure compliance with assigned municipal bylaws, acts, and other legislation where applicable.
• Issues corrective notices, letters, tickets, and orders under the reference of the appropriate legislation and is responsible for other enforcement and compliance activities.
• Acts as an ambassador for the Saskatoon Fire Department by promoting positive relations with stakeholders, residents, and customers of Saskatoon Transit by providing information and assistance.
• Provides training, education, information, and supports to internal and external stakeholders to establish a whole community approach.
• Enters interactions, event, and inspection data into the designated software program and electronic filing system.
• Prepares and provides evidence and appears in court and appeal hearings as required.
• Performs other related duties as assigned.

Qualifications

• Grade 12 or equivalent.
• Two years post-secondary education in counselling, addictions, mental health, psychology, social justice, community support worker or a related field.
• Four years’ related experience in bylaw enforcement, community support work, or enforcement of various laws.
• Two years’ experience supervising and coordinating staff.
• An equivalent combination of education and experience may be considered.
• Possession of a valid Saskatchewan Class 5 Driver’s Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.
• Demonstrated knowledge of applicable Provincial legislation and Municipal bylaws.
• Knowledge of community challenges and concerns.
• Demonstrated ability to communicate effectively orally and in writing, including preparing and presenting formal information and decision reports.
• Demonstrated ability to liaise and resolve challenging situations with the community and build strong partnerships and trust.
• Demonstrated ability to establish and maintain positive and productive working relationships with other employees, civic officials, representatives of other agencies and the public.
• Demonstrated ability to maintain composure in stressful situations.
• Ability to work independently under minimal supervision.
• Ability to exercise good judgement in the application of the relevant legislation and bylaws.
• Ability to adapt to changing technology.
• Physical ability to perform the assigned duties.

Requires Security Check

Additional Requirements

• Shift work, evening work and weekend work will be involved.