Job Summary

Under supervision of the Revenue Systems Coordinator, this position provides general administrative support, and receives and processes payments for a variety of civic services and programs.  

Duties & Responsibilities

• Receives and processes payments for a variety of civic services and programs.
• Balances and deposits cash, cheques and Interac payments.
• Maintains accurate daily records, including transaction data and batch totals, and enters them into the revenue collection system.
• Responds to a large number of enquiries from the public, redirecting them, as necessary, to other sections of the Department, other departments, other utility companies and private parking companies.
• Monitors supply of rolled coin, orders new supply from bank regularly, distributes coin, balances coin, and keeps accurate records.
• Receive and process cheque cashing requests from other departments to replenish petty cash. 
• Provides administrative support for the Corporate Revenue division, including sorting and distributing mail, filing documentation and processing data.
• Monitors supplies and requests orders in a timely manner.
• Performs other related duties as assigned.

Qualifications

• Graduation from a business college  OR Graduation from a one-year, post-secondary business related program.  
• One year’s related cashier and customer service experience.
• Knowledge of modern office equipment, practices, procedures and systems.
• Knowledge of basic accounting procedures.
• Ability to make arithmetic calculations rapidly and accurately.
• Ability to maintain accuracy and attention to detail.
• Ability to deal courteously, tactfully and effectively with the public and civic employees.
• Ability to participate effectively as a team member and to adapt to changes in scheduling, procedures and office equipment.
• Ability to follow cash handling and security protocols.

Requires Security Check