Job Summary

Under the Supervision of the Revenue Systems Coordinator, this position performs a variety of clerical duties in the Revenue Systems section.

Duties & Responsibilities

• Enters and records data related to parking tickets issued, payments, authorized cancellations andchanges, animal licenses, sundry accounts receivable invoices, payments, credit memos, andreturned mail.
• Prepares batches of, verifies and records data related to parking tickets issued, payments, authorizedcancellations and changes and S.A.R. invoices, payments and credit memos.
• Researches and responds to inquiries related to the Revenue Systems Section data, includingdealing with external agencies, other civic employees, and the public.
• Opens, sorts and distributes incoming mail from the night depository, the Corporate mailroom andvarious remittance agencies.
• Verifies payments against remittance slips to ensure completeness and accuracy.
• Batches and balances payments and payment stubs, e.g. utilities, taxes and parking tickets.
• Processes payments using computerized remittance-processing equipment.
• Reconciles totals posted to computer systems with control totals recorded and researches anydiscrepancies.
• Researches payments where information is missing and completes and forwards the necessarydocumentation.
• Contacts the public, orally and in writing, regarding payments received that are incorrect orincomplete and maintains the required control documentation
• Acts as back up cashier, when required.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements:

• Graduation from a one year, post-secondary business related program.
• Typing speed of 45 w.p.m.
• Two years' related office experience.
   

Knowledge, Abilities and Skills:

• Knowledge of business English and mathematical calculations.
• Knowledge of modern office practices and procedures.
• Knowledge of basic accounting procedures.
• Ability to make decisions/ problem solving in accordance with established policies and procedures
• Ability to multi-task, meet deadlines, and manage several concurrent priorities.
• Ability to maintain accuracy and attention to detail.
• Ability to work independently and participate effectively as a team member and to adapt to changes in scheduling, procedures and office equipment.
• Ability to deal courteously, tactfully and effectively with the public and civic employees.
• Ability to communicate effectively, orally an in writing.
• Ability to handle large amounts of cash and follow cash security procedures
• Skill in the operation of a computer with word-processing, spreadsheet and database software.

Requires Security Check