Job Summary

Under the supervision of the Access Transit Supervisor, this position provides safe, courteous and accessible door to door shared ride special needs transportation service to persons who, because of a permanent or temporary physical or cognitive disability, are unable to use the regular transit service with safety and dignity.

Duties & Responsibilities

• Operates an accessible bus in a competent, safe and courteous manner in a variety of conditions and in accordance with all policies and procedures.
• Receives, interprets and applies information and schedule direction from booking and scheduling staff.
• Collects fares and provides passengers with service and policy information.
• Assists passengers to and from the bus, boarding and exiting the vehicle and ensures their safety.
• Performs safety checks.
• Reports all operational problems, such as delays and mechanical problems, according to established procedures.
• Performs other related duties as assigned.

Qualifications

• Grade 12 education.
• Three years’ experience in public transportation service delivery including two years customer service experience.
• Possession of a valid Saskatchewan Class 4 Driver’s Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.
• Thorough knowledge of the City of Saskatoon geography.
• Thorough knowledge of scheduling and dispatching procedures.
• Knowledge of, and empathy with, the transportation needs of persons with disabilities.
• Demonstrated ability to participate effectively as a member of a team.
• Demonstrated ability to communicate effectively, orally and in writing.
• Demonstrated ability to deal courteously and tactfully with the public.
• Demonstrated ability to organize tasks and work with minimal supervision.
• Demonstrated ability to solve complex problems and manage conflicts in a positive and timely manner.
• Demonstrated ability to maintain effective working relationships with the public, other professionals in various fields, co-workers and civic officials.
• Physical ability to perform the assigned duties.

Requires Security Check

Additional Requirements